Experts of Experience

Mission.org

If your customers aren’t happy, they will let you and the whole world know. Read more

Business Marketing

Episodes

The Trick to Aligning Tech, People & Process for Operational Success

08/27/2025 00:49:14Behind the Scenes of L'Oréal’s Real-Time Marketing Machine

08/13/2025 00:56:49 How to Lead Brands That Translate Globally

07/30/2025 01:19:46Digital Labor Is Now: Why 2025 Will Be a Turning Point

07/23/2025 00:48:24Why Music Makes You Buy More

07/16/2025 01:01:06 Show all episodes

Our take on Experts of Experience podcast

Jump into the world of Experts of Experience with Lauren Wood, where she unpacks the secrets to making businesses and their customers click every week. Episodes last around 40 minutes and explore how to create meaningful connections between companies and the people they serve. Wood has extensive experience building customer-company relationships, and she shares actionable tips and engaging stories in her pod. She tackles everything from aligning your business objectives with customer needs to unlocking the key to sustainable growth through satisfaction. Ever wondered about the teaching magic behind apps like Duolingo? You will learn these sorts of business secrets, too. Plus, she's big on inspiring teams to take customer service to the next level. If you want to strengthen bonds with your customers, this is a great listen. Experts of Experience is a management podcast by Mission.org.